Enabling Group

Terms of Reference

The Enabling Group formed to facilitate a sharing of good practice for library staff who support disabled customers.

ChairsSarah George (University of Bradford) and Jane Henshaw (Leeds Conservatoire)

Definition of ‘enabling’:

  • To enable equal access to information & resources for disabled customers.


  • Staff with responsibilities for/interest in disabled customers of the libraries within Academic Libraries North.

The group's purpose is:

  • To share best practice, knowledge & experience, which will be achieved via the Enabling JISCMail group

  • Face to face meetings to be held at least once a year, hosted & chaired by member libraries on rotation

  • To explore new initiatives which would enhance the library experience of disabled customers

  • To act as an advisory group for Academic Libraries North projects on accessibility issues, as required


Enabling Group Benchmarking Survey

In January 2020 the then Northern Collaboration Enabling Group carried out an extensive benchmarking survey among our member institutions, covering a wide range of elements involved in inclusive library support. 

The completed surveys contain several examples of good practice and a number of common themes and trends in inclusive library support also emerge.  

A version of the Benchmarking Survey Report is available for download from the link above; if you would like more information about the survey or to access a copy of the full data, please contact the group co-chairs, Paul Conway or Katherine Coussement.

Chairs: Paul Conway and Sarah George